FAQ's

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DINSTAR

1. What is my default IP?

Answer : All Dinstar devices default IP is 192.168.11.1

2. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

3. What default port I should open in Firewell?

Answer : For Dinstar device thsese ports must be allowed in firewell

SIP 5060 to 506x
RTP 8000 to 10000
web 80
telnet 23

4. What Dinstar codes which can be used by analog phone?

Answer : If you are using Dinstar FXS device then via analog phone you can use these codes

*158# : Find IP
*166*000000# : factory reset
*159# : View the WAN port IP address
*114# : Inquire port account
*150* : Set the way of obtain IP address
*157* : Set network method
*152* : Set IP address *153* Set Subnet mask
*156* : Set default gateway IP address
*193# : Obtain IP address through DHCP again
*160*1# : Open WAN port to access web
*111# : Restart device

5. Dinstar FXO caller ID not coming on incoming calls?

Answer : For Dinstar FXO incoming call calller ID need to set DTMF dectection time 10 ms. Step by Steps click on PDF link.

6. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

7. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

8. Dinstar GSM how incoming call land on my sip server?

Answer : In port parameter you have to define VoIP Hotline number. Step by Steps click on PDF link.

9. Dinstar FXO all incoming calls start caller timer when incoming calls on ringing mode only?

Answer : In Advance mode FXS/FXO select “onhook untill callee answer Step by Steps click on PDF link.

10. How to find my latest CDR on Dinstar ?

Answer : in staticis –> CDR, can be save latest 500 rows. Step by Steps click on PDF link.

CARDS

1. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

2. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

3. Dinstar GSM how incoming call land on my sip server?

Answer : In port parameter you have to define VoIP Hotline number. Step by Steps click on PDF link.

4. Dinstar FXO all incoming calls start caller timer when incoming calls on ringing mode only?

Answer : In Advance mode FXS/FXO select “onhook untill callee answer Step by Steps click on PDF link.

5. How to find my latest CDR on Dinstar ?

Answer : in staticis –> CDR, can be save latest 500 rows. Step by Steps click on PDF link.

IP PHONES

1. What network mode I should select ?

Answer : All Dinstar devices default IP is 192.168.11.1

2. Factory Reset.s

menu—administration–enter password – factory reset

3. IF NOT GETTING REGISTERED

Check the SIP Server address in phone gui. If it’s the right one then check the Authentication password for the account used in IP-Phone. Still if your are facing the same error then check the Firewall status of SIP Server. All the UDP ports should be opened at SIP Server for smooth running.

4. Unable to set Static Ip in Audio Codes phone

Disable VLAN on GUI after login.